A sewage backup isn't a job for a mop and bucket. Our Sewage Cleanup crews arrive in full PPE, classify the contamination, and follow IICRC S500 blackwater protocols from the first step.
Call +1-844-578-1604 Now
Containment goes up before extraction starts, because the goal on a contamination job isn't just removing the water, it's making sure the contamination doesn't spread to rooms that were never affected.
We'd rather explain the sewage cleanup process in plain terms upfront than have you find out the hard way what a shortcut costs later.
We built this list around what typically goes wrong when sewage cleanup gets handled by a generalist rather than a specialist.
None of these standards are unique to us in theory, but they're worth confirming before you let anyone start sewage cleanup work on your property.
Every sewage job follows documented contamination standards, not an improvised cleanup approach.
We isolate the affected zone before starting any removal to limit cross-contamination.
Contaminated materials get disposed of according to local regulations, not just tossed in a regular dumpster.
Sewage backups get priority dispatch given the health risk involved.
Every piece of sewage cleanup work below follows the same documentation standard, whether it's a small job or a larger one.
Classification determines PPE level, containment approach, and which materials must be removed.
We extract with full PPE and controlled disposal of extracted contaminated water.
Carpet, pad, and drywall that contacted blackwater almost always require removal rather than drying in place.
Disinfection follows removal of unsalvageable materials, covering every remaining surface in the affected zone.
Sewage odor gets treated at the source through disinfection and controlled airflow, not masked with fragrance.
Final verification includes both moisture and contamination checks before sign-off.
This is the same sequence every sewage cleanup job follows, regardless of size.
A real person answers, asks a few fast questions, and routes the nearest available crew.
Crews staged locally get to your address quickly, equipment already loaded for Sewage Cleanup work.
A technician assesses the scope on-site and provides a written flat-rate quote before any work begins.
We stand behind the result with a documented sign-off, not just a verbal assurance.
"They didn't rush the disinfection step even though it clearly slowed the job down."
Andre P., New London"A main line backup hit our laundry room and they explained exactly why the flooring had to go."
Naomi F., New London"They handled the contamination classification and disposal documentation for our insurance claim without us having to ask."
Katrina L., New London"Our crawl space took a sewage backup and they treated it with the same containment protocol as a finished room."
Preston G., New London"A rental property backup happened while our tenant was away and they coordinated everything with us remotely."
Victor N., New London"Full PPE and proper containment meant we could reopen the rest of the dining room the same evening."
Grace T., New LondonIf your question about sewage cleanup isn't covered here, call +1-844-578-1604 and we'll walk you through it directly.
Aqua Guard Water Damage dispatches sewage cleanup crews throughout New London and the surrounding zip codes, including 75682 75684.
Coverage extends past the immediate area, so an outlying New London address isn't treated as a lower priority for sewage cleanup.
